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YOU LEFT. WE WANT TO KNOW WHY.

You previously paid for Alpha X, spent time inside the system, and ultimately decided not to continue.

That perspective is valuable.

We are not looking for a positive review. We want to understand what worked, what didn’t, what caused you to leave, and what Alpha X would have to become for you to seriously consider coming back.

As a thank-you for taking the time to give us the honest version, completing this feedback will unlock a private former-member reactivation option.

Be direct. The useful answer is the honest one.

Click the button below to start.

Start

Question 1 of 11

What was the primary reason you decided to cancel your Alpha X membership?

A

Price

B

Wasn’t using it enough

C

Didn’t meet expectations

D

Changed trading approach

E

Financial circumstances

F

Technical or usability issues

G

Education or support

H

Reduced or stopped trading

I

Other.

Question 2 of 11

What originally made you join Alpha X?
What were you trying to improve or solve in your trading at the time?

 

Question 3 of 11

While you were a member, what did you find most valuable about Alpha X?

Software, usability, education, communication, onboarding, support, features, price-to-value anything.

Question 4 of 11

Was there a specific moment, frustration, or experience that ultimately pushed you toward cancelling?

Question 5 of 11

What could we realistically have done differently that might have kept you as a member?

 

Question 6 of 11

AXTS 2.0 Pro+ is now included with Monthly. Does that materially change how you view the value of Alpha X today? Why or why not?

 

Question 7 of 11

If you returned to Alpha X today, what would you most want the system to help you improve?

Question 8 of 11

What would Alpha X need to improve or add for you to seriously consider becoming a member again?

 

Question 9 of 11

How likely would you be to reconsider Alpha X if the membership and pricing made sense for where you are now?

A

0

B

1

C

2

D

3

E

4

F

5

G

6

H

7

I

8

J

9

K

10

Question 10 of 11

Why did you choose that score?

 

Question 11 of 11

Anything else you want the Alpha X team to know about why you left or what we should do better?

Confirm and Submit